Spin Game Privacy Policy

1 Introduction

Spin game operates the online gaming platform accessible at spingame.pro. This Privacy Policy describes how we collect, use, store, and disclose the personal information of players who register and use our services in the Philippines.

By registering an account on spin game, you acknowledge that you have read and understood this Privacy Policy and that you consent to the practices described here. This policy should be read alongside our Terms and Conditions.

We take the privacy of Filipino players seriously. Whether you're playing slots in Manila, betting on a PBA game in Cebu, or checking eBingo results from Davao, the same data practices apply to every account on the platform.

2 Information We Collect

Spin game collects personal information in several ways — directly from you when you register and use the platform, and automatically through your device and browser as you interact with the site.

We collect only the information that is reasonably necessary to operate the spin game platform, process your transactions, verify your identity, and comply with applicable requirements. We do not collect information that is unnecessary for these purposes.

3 How We Use Your Information

Personal data collected by spin game is used for the following purposes:

• Account management: Creating and maintaining your spin game account, processing login authentication, and managing account preferences.
• Identity verification: Conducting KYC checks to confirm that account holders are who they claim to be and meet the 21+ age requirement before withdrawals are processed.
• Payment processing: Facilitating deposits and withdrawals in Philippine Peso through local banking and e-wallet channels.
• Platform operation: Delivering gaming services, recording bet and game outcomes, and maintaining accurate account balances.
• Security and fraud prevention: Detecting and preventing fraudulent activity, unauthorised account access, and misuse of the platform.
• Customer support: Responding to queries, resolving disputes, and improving the quality of support provided to Filipino players.
• Responsible gaming: Monitoring gameplay patterns to identify players who may benefit from responsible gaming tools or support resources.
• Legal compliance: Meeting applicable record-keeping and reporting obligations under Philippine law.

We do not use your personal data for automated decision-making that produces significant legal effects without human oversight. If a decision about your account requires review, a member of the spin game team handles that assessment.

4 Sharing Your Information

Spin game does not sell, rent, or trade your personal information to any third party for marketing purposes. Information is shared with third parties only in the specific circumstances below:

• Payment processors: To facilitate deposits and withdrawals, necessary payment details are shared with our local payment processing partners operating in the Philippines. These partners are bound by their own data security obligations.
• Identity verification providers: KYC documents may be processed through third-party identity verification services that assist in confirming the authenticity of submitted documents.
• Fraud prevention and security services: Technical data including IP addresses may be processed by security partners who help protect the platform against fraudulent activity.
• Legal obligations: Where required by applicable Philippine law or in response to valid legal processes, we may disclose relevant account information to authorised parties.

5 How We Protect Your Data

Spin game implements a range of technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or loss:

• All data transmitted between your device and the spin game platform is encrypted using SSL (Secure Socket Layer) technology.
• Passwords are stored in hashed form — the original password is never stored in readable text.
• OTP (one-time password) verification is available for account login as an additional authentication layer.
• Access to personal data within the spin game platform is restricted to staff members who require it to perform their role.
• Payment method identifiers are stored in tokenised form — full bank account or e-wallet details are not stored on the spin game platform.
• Security practices are reviewed periodically to address evolving threats and maintain appropriate protection standards.

While we implement strong security measures, no online platform can guarantee absolute security. If you suspect that your account has been compromised, notify us immediately at [email protected] so we can act quickly to protect your account.

6 Cookies and Technical Tracking

Spin game uses cookies and similar technologies to support the operation of the platform. Cookies are small data files stored on your device that help us maintain your session, remember your preferences, and understand how the platform is being used.

The types of cookies used on spin game include:

• Session cookies: Required to keep you logged in and to maintain your game session while you're actively using the platform. These are deleted when your browser session ends.
• Preference cookies: Remember settings you have chosen, such as display preferences, to make your experience more consistent across visits.
• Analytics cookies: Help us understand how different pages and features are used so we can improve the platform. This data is aggregated and does not identify individual players.

Most browsers allow you to control cookie settings. Disabling certain cookies may affect the functionality of some features on the platform, including maintaining your login session. If you have questions about cookies, contact us at [email protected].

7 Data Retention

Spin game retains personal data for as long as your account is active and for a reasonable period thereafter, as required to fulfil the purposes described in this Privacy Policy and to meet applicable legal obligations.

Specific retention considerations include:

• Account and transaction records are retained for the period required under applicable financial record-keeping standards.
• KYC documents are retained for the minimum period required under identity verification requirements and disposed of securely thereafter.
• Support correspondence is retained for a reasonable period to assist in resolving follow-up queries and disputes.
• Upon account closure, data is retained for the legally required period and then securely deleted or anonymised.

8 Your Rights Over Your Data

As a player based in the Philippines, you have the following rights in relation to your personal data held by spin game:

• Right to access: You may request a summary of the personal data spin game holds about you.
• Right to correction: If personal data held about you is inaccurate or incomplete, you may request that it be corrected.
• Right to deletion: Subject to applicable legal retention requirements, you may request the deletion of your personal data. Note that certain data may need to be retained to comply with financial or legal obligations even after account closure.
• Right to object: You may object to specific uses of your data where those uses are not strictly necessary for operating your account or complying with legal obligations.
• Right to data portability: In applicable circumstances, you may request a copy of your data in a portable format.

9 Minors and Age Restrictions

Spin game is strictly for users aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. The registration process includes an age verification step, and KYC identity verification further confirms that account holders meet the age requirement before withdrawals are processed.

If we become aware that personal data has been collected from a person under the age of 21, we will close the relevant account and delete the associated data promptly. If you believe a minor has registered on the platform, please notify us immediately at [email protected].

10 Changes to This Privacy Policy

Spin game may update this Privacy Policy from time to time to reflect changes in the platform, data practices, or applicable legal requirements. The updated version will be published on this page with a revised "last updated" date.

Where changes are material, registered players will be notified through account notifications where practicable. Continued use of the spin game platform after an updated Privacy Policy is published constitutes your acceptance of the revised version.

11 Contact Us About Privacy

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your personal information is being handled, please contact spin game at:

Email: [email protected]
Available 24/7. Please include your registered email address in any data rights request so we can locate your account.

For information about your account terms, see the Terms and Conditions. For responsible gaming resources, visit the Responsible Gaming page.