Spin Game Terms & Conditions

1 Acceptance of Terms

By accessing spingame.pro and creating an account, you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions in full. These terms apply to all users of the spin game platform, including the game lobby, sports betting section, live casino, eBingo rooms, and VIP program.

If you do not agree with any part of these terms, you must not register an account or use any services on the spin game platform. Continued use of the platform after any updates to these terms constitutes your acceptance of the revised version.

2 Eligibility and Account Registration

To register and maintain an account on spin game, you must meet all of the following requirements at all times:

• You must be at least 21 years of age.
• You must be a resident of the Philippines.
• You must be legally permitted to participate in online gaming under applicable Philippine law.
• You must not be registering on behalf of another person.
• You must not be an employee, contractor, or affiliate of spin game or any related entity.
• You must not have a previously terminated account on the spin game platform.

Each person is permitted to hold only one account. Creating multiple accounts — whether under the same or different personal details — is a violation of these terms and may result in immediate account closure and forfeiture of any balances held.

You are responsible for providing accurate, complete, and current personal information during registration and for keeping that information updated. Spin game reserves the right to verify your identity at any time and to request documentation supporting the information provided.

3 Identity Verification (KYC)

Identity verification is required before withdrawals can be processed from your spin game account. This Know Your Customer (KYC) process requires you to submit a valid, government-issued Philippine identification document. Acceptable documents include but are not limited to a valid Philippine passport, national ID, driver's licence, or SSS/GSIS ID.

Spin game may request additional documentation at any stage — including proof of address or source of funds — if required to comply with applicable verification standards. Until KYC verification is complete, withdrawal requests will be held pending.

By submitting your verification documents, you confirm that the documents are genuine, belong to you personally, and have not been altered in any way. Submitting false or misleading documentation is a serious violation of these terms and may be referred to relevant authorities.

4 Deposits and Withdrawals

All financial transactions on spin game are conducted in Philippine Peso (₱ / PHP). Spin game does not accept deposits or process withdrawals in any other currency.

Accepted deposit and withdrawal methods include Philippine online and mobile banking channels, bank transfers, and supported local e-wallets. The specific methods available at any given time are displayed within your account. Credit cards and cryptocurrency are not accepted for deposits or withdrawals on the spin game platform.

Deposits are generally credited to your account balance promptly upon confirmation from the payment provider. Withdrawal processing times vary depending on the method selected and whether your KYC verification is complete. Spin game will make reasonable efforts to process approved withdrawals in a timely manner.

• Minimum and maximum deposit and withdrawal amounts are specified within the payment section of your account.
• Withdrawals may only be processed to payment methods registered in the name of the verified account holder.
• Spin game reserves the right to request additional verification for withdrawal requests that exceed standard thresholds.
• In cases where fraud or suspicious activity is detected, spin game may place a hold on withdrawal requests pending investigation.

5 Gameplay, Betting Rules, and Game Integrity

All games and betting markets on the spin game platform — including slots, live casino tables, sports betting, and eBingo — operate under their respective rules as displayed within each game or market. You are responsible for familiarising yourself with the rules of any game or bet type before participating.

Slot outcomes are determined by certified random number generators. Live casino games are operated by certified live dealer providers. Sports betting results are settled based on official results from the relevant governing body or competition organiser. eBingo draws operate through automated random number generation.

• Bets placed and confirmed cannot be cancelled or amended by the player after they have been accepted by the system.
• In the event of a technical error that affects a game or bet outcome, spin game reserves the right to void the affected bets and return stakes to the players involved.
• Any attempt to exploit technical faults, game errors, or software vulnerabilities constitutes a violation of these terms. Winnings derived from such exploitation may be voided.
• Collusion, use of automated betting software or bots, and any other form of unfair play are strictly prohibited and may result in account closure.

Sports betting markets are subject to the specific rules applicable to each sport and competition. These rules — including how void bets, abandoned events, and late results are handled — are accessible within the Betting section.

6 Account Security and Responsibility

You are solely responsible for maintaining the security of your spin game account. This includes keeping your login credentials private and not sharing your username, password, or OTP codes with any other person. Spin game will never ask for your password through email, chat, or any other channel.

If you suspect that your account has been accessed without authorisation, you must notify spin game immediately via [email protected]. Spin game will investigate and take appropriate action, which may include temporarily suspending the account pending review.

• You are responsible for any activity that takes place on your account, whether or not it was authorised by you.
• Spin game provides OTP-based login verification as an additional security layer. It is strongly recommended that you enable this where available.
• Logging in from devices used by other people, or accessing your account from public networks, increases security risk. Exercise caution in these situations.

7 Promotions and Bonus Terms

Spin game may offer promotions, bonuses, or other incentive programmes from time to time. The specific terms applicable to any promotion — including eligibility requirements, applicable games, minimum deposits, wagering requirements, and any expiry conditions — are published alongside each individual offer.

General conditions that apply across all promotions on the spin game platform include:

• Only one promotion may apply to any single qualifying transaction unless expressly stated otherwise.
• Promotions are available to verified accounts only, unless the promotion terms specify otherwise.
• Spin game reserves the right to modify or withdraw any promotion at any time, with any changes applying to future qualifying activity.
• Any attempt to abuse promotional terms — including through the use of multiple accounts — will result in the forfeiture of any bonus balances and may lead to account closure.

No specific bonus percentage, minimum deposit requirement, wagering multiplier, or expiry date is guaranteed outside of individual promotion terms. Do not rely on general promotional descriptions as commitments to specific figures.

8 Responsible Gaming

Spin game is committed to supporting responsible gaming for all Filipino players. The platform provides tools that allow you to set spending limits and session time restrictions on your account. These tools are accessible through your account settings.

If you believe that your gaming is becoming difficult to control, we encourage you to use the available account tools, take a voluntary break from the platform, and seek guidance through the Responsible Gaming page.

9 Account Suspension and Closure

Spin game reserves the right to suspend, restrict, or permanently close any account at its discretion, including in the following circumstances:

• Violation of any provision of these Terms and Conditions.
• Provision of false, misleading, or fraudulent information during registration or KYC.
• Detection of multiple accounts registered by the same individual.
• Suspected fraud, money laundering, or other illegal activity.
• Use of automated software, bots, or any tools that circumvent fair play.
• Failure to complete KYC verification within the required timeframe.
• Chargebacks or disputed transactions initiated without valid basis.

Where an account is closed due to a breach of these terms, any balances associated with the account — including bonus balances — may be forfeited. Legitimate account balances in cases of closure not resulting from player misconduct will be handled on a case-by-case basis.

You may request voluntary account closure at any time by contacting [email protected]. Any pending bets at the time of closure will be settled according to standard rules, and remaining verified balances will be processed for withdrawal.

10 Privacy and Data

The collection, storage, and use of personal data on the spin game platform is governed by our Privacy Policy, which forms part of these Terms and Conditions and should be read alongside them. By registering an account, you consent to the data practices described in the Privacy Policy.

Spin game handles your data with care and does not sell personal information to third parties. Data may be shared with payment processing partners, identity verification services, and fraud prevention providers as necessary to operate the platform.

11 Changes to These Terms

Spin game may update these Terms and Conditions at any time. The updated version will be published on this page with a revised "last updated" date. Material changes will be communicated to registered players through your account notification preferences where practicable.

Continued use of the spin game platform after changes are published constitutes your acceptance of the updated terms. If you disagree with any changes, you should stop using the platform and request account closure.

12 Contact and Queries

If you have any questions about these Terms and Conditions or your account, please contact spin game support at [email protected]. The support team is available 24 hours a day to assist with account and platform queries.

For questions specifically about responsible gaming tools or self-exclusion options, see the Responsible Gaming page. For general platform questions, the FAQ section covers the most common queries from Filipino players.